FAQ’s

What Devices can I View the Live Stream on?

It is possible to view the live stream on PC’s, laptops and a range of Apple and Android mobile phones and other devices.

We also have Roku app – for their TV box and stick

Can I View Recordings?

Recordings are arranged at the discretion of each Church. On each Church page, a service that is due for recording, shows up in red. If you would like a service recorded, please contact each Church directly.

Each Church has different policies regarding the privacy settings of their recordings. Church Services TV are unable to send files without the Churches consent. Each recording can be downloaded for future play-back and keepsake.

Recordings are held for a limited number of days before being deleted, the deletion is at the discretion of the recording Church.

How do I View and Download a Recording?

The steps to view a recorded service are as follows:

1. From the ‘Churches’ list on www.churchservices.tv select the church you wish to view.
2. In the space below the player and schedule there is a “Watch Previously Recorded Services” section which lists the most recent recordings of services – if the recording you seek is not there please contact the Church directly.
3. To view the service click on the link for that service and it should then start to play in the player.
4. Should you wish to download a copy of the service, this can be done by clicking on the Download link which is on the bottom right side of the player just under the viewing window where the service is playing.
5. Please note the Church may have the download button switched off.
   If the download button is not available please contact the Church directly.

The livestream is just a static image or a screen saying ‘Stream Unavailable’ – What does it mean?

This usually means there is no stream coming from the Church. Live streaming is run at the discretion of each Cathedral or Church and some are turned off by the church for certain services or time periods. Please check in at the next scheduled event time on their page.

As the stream is carried by a broadband connection from the church, interruptions to broadband service locally can also cause the stream to go down. We monitor streams on a daily basis and are alerted to such events and will get it back live as quickly as possible.

The stream is constantly starting and stoping – why?

This is usually an indication that your broadband speed is too slow to allow the stream to play properly. Check your broadband line speed by visiting www.speedtest.net. Click on begin and wait for the test to run.